CN Sales & Marketing Ltd - Terms & Conditions

STANDARD CONDITIONS OF SALE

These terms are applicable unless alternative terms have been expressly agreed in writing between both parties.

RETENTION OF TITLE

Goods remain the property of CN Sales & Marketing Ltd until they are paid for in full. The risk in the goods shall pass to the purchaser once the goods are delivered in accordance with the terms agreed.

PRICES

All prices are exclusive of VAT & are subject to alteration without notice. Goods will be invoiced at prices ruling at date of invoice. All prices are in GBP.

PAYMENT AND CREDIT TERMS

The first 3 invoices of trading will be on a pro-forma basis. After that time, credit terms will be at the discretion of CN Sales & Marketing Ltd and will be determined by the credit guarantee available to CN Sales & Marketing Ltd for the customer. Terms for all invoices issued on a credit basis will be strictly 30 days net and interest on a daily basis may be calculated on all past due invoices. If you do not have a credit account, orders will be dispatched on a pre-payment basis by, BACS transfer, Debit or Credit Card Payment, although Credit Card Payment may be subject to a 2.5% surcharge (at the discretion of CN Sales & Marketing Ltd). Cheques are accepted but goods will not be despatched until the cheques have cleared. International orders will be on a pre-payment basis only.

OVERDUE ACCOUNTS

An account which becomes overdue may be referred to Legal Agents for enforced collection. In such event, all costs associated with this action together with interest at the statutory level will be charged to the customer.

LIMITED LIABILITY

In the case of a Private Limited company or a Public Limited Company, the signatory being a responsible officer of the company, accepts and covenants a personal liability for any monies owed to CN Sales & Marketing Ltd by the company.

TO PLACE ORDERS

Orders may be placed by telephone, email, fax or post.

FAULTY AND DAMAGED GOODS

Once received, orders should be checked within 3 days. We request that any damages or shortages are reported to us within 4 days. Claims will not be accepted later than 4 days after receipt of your goods, unless there are exceptional circumstances. If items are returned, a 10% restocking charge will be incurred to cover unpaid invoices.

CANCELLATIONS

Any cancellations of orders must be advised prior to the despatch of the goods and confirmed in writing/email. If the goods have already been despatched you will not be able to cancel the order.

MINIMUM ORDERS & CARRIAGE

TUMMY TUB ONLY ORDERS - For inland UK - if ordering tummy tubs there is free delivery on 2+ cartons of 18 tummy tubs, if under the charge is £6.95 per carton. The pricing for Highlands and Islands will be advised at the time of ordering.

Our minimum carriage paid order to addresses in Mainland UK is £295 (ex VAT). Our minimum re-order is to the value of £50. UK Mainland orders under £295.00 will be subject to a delivery charge of £6.95 (excluding tummy tub orders, see above). For deliveries to Ireland, the Scottish Highlands and Islands, Northern Ireland, Isle of Man and the Channel Islands, we will advise the delivery cost, which will be dependent on the weight, size and value of the order. For orders outside of the UK & Ireland, shipping will be charged at cost.

RETURNS POLICY

Bulk returns can only be accepted by agreement with CN Sales & Marketing Ltd. Goods returned without prior authorisation will not be accepted. If you have a single faulty item please advise us by telephone or email, and post to us with your company name, original invoice number and the nature of the fault. Where possible a replacement will be sent free of charge.